Refund & Batch Change Policy

Refund of the course fee

1. If a student purchases the wrong course through the App, a refund may be provided, but it will be subject to a deduction for internet charges and app handling fees, which typically range from 15% to 20% of the total course fee.
2. Except as outlined above, the course fee is non-refundable under all other circumstances.

Moving to a different batch

1. If a student is unable to continue in their current batch due to changes in their workplace or personal commitments, they may be permitted to switch to a different batch.
2. A student may only switch to a different batch once. To request a batch change, the student must inform the trainer before the commencement of Session 3 of the current batch. After this, batch changes will not be allowed.
3. In exceptional cases, if prior communication has been made with the trainer, a batch change may be permitted at a later time during the course.

Cancelled and rescheduled sessions

If a session is rescheduled, see Rescheduling a session during the course in our Terms of Service.